We were recently contacted by a customer who had quite a story to tell about her introduction to the brand. In fact, it was such a good story The Mirror wrote it up and published it.
Kirsty’s Story
Kirsty from Barnsley had been going through such a severe eczema flare that she found it hard to leave the house. Her face was painful and red, and she felt self-conscious in public. One day, when she did manage to venture out, a kind stranger on the bus handed her a tub of Skin Salvation and suggested it might help her feel more comfortable.
To Kirsty’s surprise, it did! She found her painful symptoms subsiding and the discomfort easing almost immediately.
A very grateful Kirsty wrote to us saying:
“I have had every treatment from dermatology, and steroids every day. It was awful. This is the first cream in 27 years of my existence that has actually soothed my skin - it's called Skin Salvation for a reason, as it was mine.”
Spreading The Love
Word of mouth is so important to Balmonds - a significant proportion of our customers first hear about the brand when a trusted friend or family member told them about it. We hear stories of makeup artists on film sets giving away their precious jar of balm to a cast member suffering from an eczema flare; Balmonds fans passing on pots to siblings or tagging friends on social media posts, and grannies buying Skin Salvation for their grandchildren who are struggling with their skin. Even, like Kirsty, being handed a pot by a stranger on a bus.
The Share Your Salve Mission
We want to make it easier for Balmonds fans to share their skin salvation without giving up their own jar: from 15th September, the start of Eczema Awareness Week in the UK, we’re going to be adding sachets of Skin Salvation to orders from our website, allowing you to share your salve with people you care about.
These little sachets are designed to be useful for anyone wanting to try the balm - whether that’s kids going back to school and facing the challenges the colder weather brings, parents wanting to use something totally natural on their babies, or those wanting to share what worked for them with their itchy pals.
There’s enough in each 5ml sample to do a couple of patch tests so your friends can see how their skin gets on with the balm without the cost of buying themselves a full-size pot - we know that even with our money-back guarantee, that’s an outlay not everyone can afford.
Be A Skin Salvation Samaritan
Despite the success of Kirsty’s gift from her good Samaritan, we’re not suggesting you thrust samples of Skin Salvation at anyone you see who’s struggling with eczema or psoriasis! That could be uncomfortable and intrusive, especially to people who may already feel self-conscious about their skin.
These are samples to offer to friends and family members who have already talked to you about managing their skin, but haven’t yet tried Skin Salvation. There’s no obligation, judgement or cost attached to simply giving a mate a sachet of balm to try; it might work for them, it might not, but they at least have the option to give it a go for free!
Eczema Awareness Week
We’d particularly encourage you to spread the love in Eczema Awareness Week. As those who live with itchy skin know all too well, the colder temperatures and drier air means skin gets dehydrated much more easily than in the warmer, more humid months. Eczema-prone skin loses moisture more quickly than most, so giving it some barrier support is vital to managing the first signs of a flare as the seasons turn.
With our hero balm Skin Salvation now relaunched as the UK’s first 100% natural salve designed to treat the uncomfortable symptoms of eczema, our mission is for everyone who lives with eczema to know there’s a safe, effective, all-natural alternative to standard emollients. When better to share your salve than now, at the start of flare season?
How It Works
From 15th September until 31st October, every order including any size of Skin Salvation placed on our UK website will be shipped with two sample sachets for you to give to friends, absolutely free and without you having to do anything at all!
When you give out your sample sachets, let your friends know to check our Top Tips For Patch Tests so they can trial the balm as effectively as possible.
Encourage them to document their Skin Salvation journey: there are gift vouchers to be won for the stories we share! They will just need to submit through our customer stories form here.
And if by chance you happen to be the stranger who gave Kirsty her first pot of Skin Salvation, we’d first like to say thank you for inspiring a mission, and second, please get in touch, we’d love to thank you properly!